| ABA
American Bankers Association
Access Networks
For most credit card applications, the cost
of the access network is the single biggest
factor in overall costs, often accounting
for over half of the total. For that reason,
there are many different solutions, depending
on the provider, the application, and geographical
constraints.
The simplest form of access network uses
800 service, in one of its many forms. Terminals
at merchant locations across the country
dial an 800 number that is terminated on
a large hunt group of modems, connected
directly to the acquirer's front-end processor
(FEP). The FEP is typically a fault-tolerant
machine, since an outage here will take
out the entire service. A large acquirer
will typically have two or more centers
for terminating the 800 service. This allows
better economy, due to the nature of 800
service tariffs, and allows for disaster
recovery in case of a failure of one data
center. An advantage of 800 service is that
it is quite easy to cover the entire country
with it. It also provides the most effective
utilization of your FEP resources. (A little
queuing theory will show you why.) However,
800 service is quite expensive. It always
requires 10 (or 11) digits dialed, and in
areas with pulse dialing it can take almost
three seconds just to dial 1-800. The delay
between dialing and connection is longer
for 800 calls than many other calls, because
of the way the calls get routed. All of
this adds to the perceived response time
at the merchant location, even though the
acquirer has no control over it.
Account Reconcilement Services
Balancing a checkbook can be a difficult
process for a very large business, since
it issues so many checks it can take a lot
of human monitoring to understand which
checks have not cleared and therefore what
the company's true balance is. To get around
this, banks have developed a system which
allows companies to upload a list of all
the checks that they issue on a daily basis,
so that at the end of the month the bank
statement will show not only which checks
have cleared, but also which have not. More
recently, banks have used this system to
prevent checks from being fraudulently cashed
if they are not on the list, a process known
as positive pay.
ACH
The Automated Clearing House (ACH) is an
electronic network for financial transactions.
ACH processes large volumes of both credit
and debit transactions which are originated
in batches.
Active Verifier™
An Infonox product, the Active Verifier
digitally scans a photo ID and compares
it to the customer.It provides a method
of identifying check cashing customers in
an automated environment. A customer inserts
his photo ID into an acceptor, which then
scans it and shows an image on the ATM screen.
The customer is then notified that a camera
will take his photo so that an enrollment
center can compare the images.
ADA Compliant
ADA compliant simply indicates if the user
interface is ADA compliant or not.
ADA
simply stands for Americans with Disabilities
Act. The US Department of Justice has issued
ADA standards for accessible design. ADA
design compliance a legal requirement for
user interface design. Infonox user interface
is ADA compliant.
American Express (AMEX)
American Express (AMEX) is a charge card
issuer and acquirer. (Their other businesses
are not important to this discussion.) All
AMEX purchases are authorized by AMEX. They
make most of their money from the discount
fees, which is why they have the highest
discount fee in the industry. That's one
reason why AMEX isn't accepted in as many
places as VISA and MC, and a reason why
many merchants will prefer another card
to an AMEX card. The control AMEX has over
authorization allows them to provide what
they consider to be better cardholder ("cardmember"
to them) services.
ANSI -
American National Standards Institute
A Payment system
A Payment System involves the procedures
and associated computer networks used to
settle financial transactions arising from
retail environments, bond markets, currency
markets, futures, derivatives and options
markets, and to transfer funds between financial
institutions.
Armored Car Services
Large retailers who collect a great deal
of cash may have the bank pick this cash
up via an armored car company, instead of
employees depositing the cash. Example Loomis
Fargo, Brinks etc.
Assisted Self Service
Assisted Self Service empowers customers
to control their transactions. It enables
a single teller or cashier to service multiple
lanes. And allows a business to reallocate
staff to other customerfacing sales activities.
Teller assisted self-service leads branch
customers to greater self-sufficiency
without eliminating the personal touch of
a teller interaction.
ATM
An automated teller machine or automatic
teller machine (ATM) is a computerised telecommunications
device that provides a financial institution's
customers a method of financial transactions
in a public space without the need for a
human clerk or bank teller. Security is
provided by the customer entering a personal
identification number (PIN).
ATM Manufacturers
Automatic Teller Machine Manufacturers are
the companies who manufacture the ATMs that
we commonly use in banks and other retail
spaces.
Top four manufacturers worldwide:
- Diebold
- NCR
- Wincor Nixdorf
- Triton
- Hyosung
Authorization
Electronic approval to proceed with a transaction.
It would involve a message relayed via a
processor to the cardholder’s bank
account with encrypted PIN, amount and name
of the cardholder. If all conditions match,
the cardholder’s bank will send an
authorization (a message) to proceed.
Automated Cash Handling
Is the process of dispensing, counting and
tracking cash in a bank, retail, check cashing,
payday loan / advance, casino or other business
environment through specially designed hardware
and software for the purposes of loss prevention,
theft deterrence and reducing management
time for oversight of cash drawer (till)
operations.
The hardware consists of one or more of
the following devices:·
- Cash dispenser
- Cash validator (acceptor)
- Cash recycler
- Rolled coin dispenser
- Loose coin validator (counter)
In an automated cash handling environment,
a cashier or teller opens a cash drawer
(till) at the start of shift by dispensing
cash from the automated cash handling equipment.
At the end of the shift, the cashier or
teller deposits cash into the automated
cash handling equipment which counts the
cash and deposits it back into the safe.
A manager sets permissions for each teller
or
cashier for dispensing and counting cash.
A few automated cash handling systems allow
for networking and remote operation (dispensing,
counting, reporting). Remote operation of
automated cash handling equipment facilitates
cost savings and efficiency by centralizing
all cash related activity to one location
that can remotely monitor and control cash
operations.
Automated Clearing House
Services are usually offered by the cash
management division of a bank. The Automated
Clearing House is an electronic system used
to transfer funds between banks. Companies
use this to pay others, especially employees
(this is how direct deposit works). Certain
companies also use it to collect funds from
customers (this is generally how automatic
payment plans work). This system is the
subject of the ire of some consumer groups,
because under this system all banks assume
that the company initiating the debit is
correct until proven otherwise.
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