Back Office
Department responsible for the administration of all trades in financial markets and financial institutions (Underwriting, confirmation, delivery, etc.)

Banking Kiosk Market
The banking kiosk market can be divided into two main categories.

1. Kiosks as mini or virtual banks
Kiosks are used in banking centers for a variety of services such as check cashing, deposits, statement generation, customer identification, money orders and check book orders among many other possible services.

2. Kiosks as teller support and assistance
Kiosks that support the teller to assist part of the transaction process e.g., biometric identification, check scanning, deposit summary, form fulfillment and bill scanning. See Teller Assist for more.

The banking kiosk market includes credit unions, banks, large retail stores, credit card companies and others who either provide or wish to provide complementary banking services.

Batch Processing
Processing of accumulated data over a period of time by means of the technique of executing a set of programs so that each is completed before the next program of the set is started.

Bill Breakage
Breaking bills of larger denominations into smaller change. Kiosks offering this usually have bill dispensing or bill recycling units attached. Gaming Kiosks offering bill breakage also have Ticketin Ticket-out devices for encashing tickets.

Billpay Kiosks
Simply a kiosk that accepts bill payments for 1 or more biller using a variety of payment instruments such as cash, checks, credit cards and debit cards.

Biometric
Refers to biometric authentication in our industry. It refers to technology that measure and analyze human physical and or perhaps behavioral characteristics for authentication purposes. Eg., fingerprints, eye retinas, irises and photos while examples of mostly behavioral characteristics include signature, gait and typing patterns.

Break-even Analysis
analysis of the level of sales at which a project would just break even.

 
Table of Contents
  Self-Service Facts (What is Self-Service?)
  The A-B-C of Self-Service
  Rules for Choosing Self-Service
 
- Avoid "Vendor Tag" (OR Passing the buck)
- A pretty machine is not always a good machine
- Least cost does NOT mean better ROI
- Turn-Key or Cold-Turkey ?
- The Man on the moon
- Plan for Maintenance Woes
  THE F.R.A.M.E.S. PHILOSOPHY
  Transformational Deployment
  INFONOX Firsts
  How Infonox Can Help
  PASS+ : Your ticket to Profit
 
- Pass+1B
- Pass+1R
- Pass+1P
- Pass+2R
- Pass+3R
  Why Infonox ?
  Self-Service Trivia
  Industry Glossary
 
- A
B
- C
- D, E
- F, G, H, I
- K, M
- N, O, P
- R, S
- T, U, V, W