NACHA
National Automated Clearing House Association

On-Demand Service
On-Demand in general refers to a service that provides a feature or a revenue generating service instantly and immediately. The value proposition for an on-demand service is that the user or consumer of the service avoids a significant up-front financial investment and instead participates in a "pay as you go" plan - a model which makes on-demand services frequently
more affordable for users.

In the Infonox context, Infonox's payment platform is not installed in the customer's computers or data centers, instead, the customer can access, view their network, configure it and analyze its service it via the Internet or Intranet or any other centralized access point. On-demand may also be referred to as Software as a Service.

To defray the fixed and sunken costs of installing technology that becomes obsolete fast, the concept of On-Demand is a break through concept for the financial services industry. On-Demand at Infonox simply means that the technology adheres to the FRAMES framework.

  • Must be Flexible
  • Must be Robust
  • Must be Available
  • Must be Maintainable
  • Must be Extensible
  • Must be Scalable

Operating Gateway or Payment Gateway?
Secure Payment Gateway companies help other Processors conduct secure business on the Internet using Secure Socket Layer (SSL) technology.

They provide a system that passes credit card data, authorization requests, and authorization responses over the Internet using encryption technology.

The transaction information is sent by the Payment Gateway secure server via leased line to the credit card network where the validity of the card is checked and the availability of funds on that account is verified. An authorization code is returned via leased line to the Payment Gateway; the
authorization is encrypted by the Payment Gateway and transmitted in encrypted form to the web server of the merchant, which triggers fulfillment of the order.

Many Banks and Bank/Processor alliances use a Secure Payment Gateway Provider to perform this task for them.

PAN
Personal Account Number. - The account number associated with a credit, debit or charge card. This is usually the same as the number on the card.

Payroll Check
A paycheck is traditionally a paper document issued by an employer to pay an employee for services rendered. Some employer’s pay workers using a check while others post payroll to the employee’s bank account electronically. A Payroll check is considered to have less risk than a personal check. A payroll card is a relatively newer product and it is a plastic card that allows an employee to access their paycheck by using a card that looks like a bank debit card. A payroll card is more convenient than a check, because it can be used at participating automatic teller machines to withdraw cash, or in retail environments to make purchases.

Peripherals
A peripheral is a device that is added to a kiosk in order to expand its abilities. Peripheral is used to describe those devices that are optional and are used to customize a solution in line with requirements. Peripherals may also be hooked up externally, typically through some form of computer bus like USB.

Personal Check
A check is a negotiable instrument instructing a financial institution to pay a specific amount of a specific currency from a specific demand account held in the maker/depositor's name with that institution. Both the maker and payee may be natural persons or legal entities. Personal check often refers to a check written by an individual.

Phone Card
A prepaid phone card is a thin plastic card with a scratch PIN which can be purchased through a retail store issued in various denominations to make international or local phone calls using an 1800 number and the PIN. Using a phone card, people can make phone calls all over the world using regular phone lines at no additional charge.

PIN
Personal Identification Number. A number associated with the card, that is supposedly know only to the cardholder and the card issuer. This number is used for verification of cardholder identity.

PIN Pad
PINs are most often used for ATMs but are increasingly used at the Point of sale, especially for debit cards. A PIN pad is a device which may also have a card reader to read the magnetic stripe data and/or chip. The cardholder simply enters their PIN and the information is relayed automatically to the bank account. If there are funds available and the PIN is correct, the transaction is completed.

POS Devices
Point of Sale or Point of Service devices are the common payment processing devices that we see on the check-out counters of retail stores, banks, hotels, restaurants, casinos and/or on self-service kiosks. They include card processing terminals, signature capture devices, pin pads, electronic registers, wireless POS and printers.

Processors
"Processors" are companies that process the credit card transactions through the bank system for the merchant.

Public Browser Interface (PBI)
Software generally used in the kiosk industry to display information, especially web sites, that allows user interaction with the information while protecting the computers operating system. PBI are sometimes referred to as the “kiosk operating system”.

 
Table of Contents
  Self-Service Facts (What is Self-Service?)
  The A-B-C of Self-Service
  Rules for Choosing Self-Service
 
- Avoid "Vendor Tag" (OR Passing the buck)
- A pretty machine is not always a good machine
- Least cost does NOT mean better ROI
- Turn-Key or Cold-Turkey ?
- The Man on the moon
- Plan for Maintenance Woes
  THE F.R.A.M.E.S. PHILOSOPHY
  Transformational Deployment
  INFONOX Firsts
  How Infonox Can Help
  PASS+ : Your ticket to Profit
 
- Pass+1B
- Pass+1R
- Pass+1P
- Pass+2R
- Pass+3R
  Why Infonox ?
  Self-Service Trivia
  Industry Glossary
 
- A
- B
- C
- D, E
- F, G, H, I
- K, M
N, O, P
- R, S
- T, U, V, W