| Reporting
For the new generation of financial services,
providers need real-time access to reports
of their transaction data. Unfortunately,
most businesses find their data scattered
across multiple systems, which are often
incompatible with each other. The available
reporting systems cannot overcome this shortcoming
and most users are unable to truly understand
their own data. A wealth of data exists,
but its potential can be under utilized.
The main obstacles to effective
reporting are the following:
- Limited presentation capabilities and
inflexible formats.
- Difficulty in using and analyzing data.
- Difficulty in administration and configuration.
ReportNox™ from
Infonox confronts and overcomes these limitations.
Retail Kiosk Market
The retail kiosk market refers to kiosks
providing a variety of transaction services
including but not limited to cell phone
top-ups, debit and credit card withdrawals,
bill payments, biometric customer enrollment
for loyalty programs, discount coupons and
customer identification. The retail kiosk
market includes malls, grocery chains, car
rental companies, hotels, cell phone stores
and/or any consumer oriented retail space.
Security
Security is often used in the context of
information security while using computers.
It is an all encompassing term that denotes
risk of loss arising from any compromise
in secure standards. It involves a set of
guidelines, processes, tools, software applications,
hardware standards and protocols around
protecting cardholder information from unauthorized
access, use, disclosure, destruction, modification,
or disruption.
Self Service
Self service is the practice of serving
oneself, usually when purchasing items.
Common examples include many gas stations,
where the customer pumps their own gas rather
than have an attendant do it (self-service
gas pumping is illegal in New Jersey &
Oregon); most American stores, where the
customer uses a shopping cart in the store,
placing the items they want to buy into
the cart and then proceeding to the checkout
counter/aisles; or at buffet-style restaurants,
where the customer serves their own plate
of food from a large, central selection
of dishes. Self service software is commonly
referred to decision support software and
even expert systems. It is
typically categorized as a sub-topic within
the knowledge management topic of software
types. Self service software allows individuals
and companies alike to address customer
support, technical support and employee
support inquiries and needs in an on-demand
fashion where the person with a question
(need) can interface with the author's generated
application via a
computer, a handheld device, a kiosk, register,
or other machine type to secure their answers
as if they were directly interacting (talking
to) the author.
Settlement
The process required to complete the transaction
in which all the withdrawals from a certain
bank account or charges to a credit card
or checking/bank account are posted.
Software suite
A set of software applications that can
be used separately or in conjunction to
achieve a management goal.
SSN (Social Security Number)
Social Security number (SSN) is a 9-digit
number issued to citizens, permanent residents,
and temporary (working) residents under
section 205(c)(2) of the Social Security
Act, codified as 42 U.S.C. § 405(c)(2).
The number is issued to an individual by
the Social Security Administration, an
agency of the federal government. Its primary
purpose is to track individuals for taxation
purposes. In recent years the SSN has become
a de facto national identification number.
Stored Value card
A plastic card similar to a debit card to
which funds are added either through check
cashing or cash or direct deposit from a
bank account. A stored value card can then
act exactly like a debit card that is used
everywhere or it can be restricted only
to a certain merchant (retail store, casino,
coffee chain) or network.
Switching
Switching refers to the real-time routing
of transactions arising from the front-end
or touchpoint (the store or kiosk or potentially
any POS) and the onward appropriately formatted
delivery to the bank for authorization then
back to the point of service. This vast
relaying of transaction information from
point of origin to bank of settlement is
referred to as switching.
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