What is Self-Service Transformation?

Self-Service Transformation from Infonox, is an industry leading, ready-to deploy methodology that profitably transforms the way customers are served. Self-Service Transformation is simple to understand and easy to apply in multiple industry segments.

Our customers and partners have applied Self-Service Transformation in innovative ways :-

• Assisted Teller Systems for Bank Branch
• Financial Service Centers for Retail and Convenience Stores
• Casino Cash Access
• Remote Payments

Please visit www.infonox.com/transform an interactive demo on how easy we have made Self-Service Transformation.

Features of Self Service Transformation

• 24/7 Technical service support

• Flexibility to choose Outsourced hosted ASP or Insourced licensed model

• Subscription pricing possible

• Adaptable to any kiosk model / hardware type

• Operating system independent

• Based on widely used and available technical standards

• Multilingual screenflows, more languages can be added On-Demand

• Overhead screen for marketing with customized media & content streaming

• Automatic periodic software updates

• Includes options to integrate risk management and fraud detection

• More services at less administrative and overhead cost

• True turn-key solution. Better compliance, better transaction controls

• Reduced load on existing call centers

• Limitless options in configuring a self-service kiosk

• The Infonox Payment Platform can integrate data across multiple delivery channels, giving a complete picture of the customer's preferences

• Advanced trend analysis and analytics available at the touch of a button at NO extra cost

• IT updates and maintenance done remotely, no IT skills are required to manage and run Kiosk network