The payments industry is a complex, interconnected and highly competitive arena. There are the payment devices, the deployers, the acquirers, the regulators, the processors, the issuers, the associations and many other financial services companies.
Delivering a valuable infrastructure solution in this industry requires deep understanding of the payment process and the subtleties that are essential to moving a payment transaction from origination to its eventual settlement and consummation.
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The Infonox Model
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Automating processes
Infonox has invested considerable resources and time
in addressing the needs of industry and developed expertise
in automating numerous aspects of the transaction lifecycle.
| Front-End |
| In our interpretation of an efficient solution, Front-End includes the SW that powers transaction devices, mobilizes applications on those devices and switches, routes and drives those devices. (quite often this term will be used for the node where devices connect). |
| Front-Office |
| The Front-Office includes services
and processes that involve real-time aspects of a transaction.
It can used to command, control and configure that transaction
lifecycle. For example, reporting, monitoring, fraud and
risk controls, risk parameters, fraud engines, etc., are
all part of Front-Office. |
| Back-Office |
| The Back-Office represents all those
processes that involve completing the transaction process.
Profitability, sales support, risk models, settlement
processes, underwriting systems, commissions, fees tables,
interchange management, systems of record, merchant agreements,
etc., will all be a part of Back-Office. |
| Back-End |
| The Back-End varies with applications
and payment industry segment. In our interpretation we
will assume that any external interface is a back-end.
Back-end examples are; Interface for Visanet or Mastercard, EFT networks, credit bureaus, check processors, settlement companies, card issuers, money transfer vendors, ACH systems and others. The exact nature of the back-end will
vary based on the specific business. An Intercept may
see processors as their back-end, a processor may see
associations and settlement companies as their back-end
and so on. |
Simplification by Automation
The Infonox approach is simplification by automation.
We have built products that are easily transformed into solutions
and are tailored to your needs. We therefore call them building
blocks or building platforms. The Infonox vision is to deliver
every component needed to consummate financial transactions
from origination to settlement.
Complex Interconnect
The entire financial services industry has numerous specializations and details. No one product fits all and it is not possible to get off-the-shelf products for most needs of the financial services industry. As a result, financial services firms end-up building in-house, non-standard products without a strategic architecture – this approach works initially but quickly becomes counter-productive there can be an integration challenge at every step.
Domain Expertise
Whether you are a bank or non-bank financial service provider
your core asset is the business domain expertise and the myriad
modules and tools that you have built over the years to run
your business optimally.
Infonox Knows the Payments Business
Infonox is like you – we build systems, very often we operate them on-demand on behalf of our customers, intercept and process transactions, and provide support. The benefit to our customers is that you retain your competitive edge in a fast changing marketplace. Not only is Infonox a specialist in the payments industry we are technologists also--with a high expertise in building robust software and optimal systems.
Our Products Reflect Our Thinking
Our products reflect our thinking. Just as you don't want to be commoditized, we cannot afford to be out-dated. For this reason we develop our products to overcome the difficult technology challenges facing the payments industry. We have created a series of innovations in our building blocks that our customers utilize to meet their system objectives. Our acronym for an Infonox based system is 'FRAMES'. Any Infonox network must deliver FRAMES.
- Must be Flexible
- Must be Robust
- Must be Available
- Must be Maintainable
- Must be Extensible
- Must be Scalable
The Payments Industry
A model of the payments industry and how it is orchestrated
Infonox building platform
Here is a brief listing of products that we have created: What can we design and deploy for you?
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| Self
Service [ATM and Kiosks] - Software, Systems
and Modules |
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| Full-Service
and Assisted Services Software - Software, Systems
and Modules |
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| Multi-application
switch and device driving |
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| Merchant
Acquiring and transaction lifecycle management |
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| Interfaces
and Adapters |
- Infonox has certified interfaces to most major providers.
- We are continuing to add new certifications
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