Solutions    Full-Service

Full-service solutions are for fully staffed service counters and desktops in customer facing service delivery.

Infonox full-service solutions are end-to-end financial services solutions that can be deployed for retail, gaming, banking and non-bank customers.

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Fully Scalable: Go from 1 to millions of transactions
Flexible: Add or delete services in response to customer demand
Extensible: Add or change your service providers easily

Examples of Transactions Available:

  • Direct Deposit Cards
  • Bill payment
  • Via cash, check, credit or debit card
  • Pre-paid wireless cards
  • Cash deposits*
  • Check cashing*
  • Money transfer*
  • Ring-tone downloads
  • Ticket issuing
  • Self Check-out
  • Overhead Advertising: Movie or song clips

*services available also on ATMs

Infonox's Self-Service Transformation Demo

Visit www.infonox.com/transform and walk through a demo that you can customize to your business needs.

Features
Outsourced hosted ASP or Insourced licensed model
Subscription pricing
Readily configurable for bill payment, money transfer, check cashing or cash transactions with business branding
Adaptable to any kiosk model / hardware type
Operating system independent
Customizable to company's strategy
Based on widely used and available technical standards
Advanced and robust technology developed from years of Research & Development.
Interactive touch screen driven software
Overhead screen for marketing with customized media & content streaming
Automatic periodic software updates
MonitorNox for remote monitoring and healing alerts for health and status of each terminal available
Multiple data formats possible with integration into existing delivery channels.
Call center support
Integration with legacy systems
Reporting available in real-time
Configurable reports as per your requirements
Cash handling features at Terminal
Can be integrated with an existing POS system or Teller System, directly to a Host System

Benefits
Increased transaction capacity
Reduction in cost per transaction.
Better compliance, better transaction controls
Reduced load on call center, employees can now deal with only a few customers
Limitless options in configuring devices
Flexible pricing based on customer's needs and requirements
Easy to change and add services
Rapid deployment
Robust technology and experience gives you an edge over competitors
Cost competitive
Integrated risk management and fraud detection
Multiple channel integration with centralized data
Setup for various transaction types through relationships
Lower cost of employee training and less error
Changes in application can be managed remotely
Facilitates one on one meetings with customers
Swipe card and PIN process protects against fraud
Fingerprint scans and pictures are immediately available at the service touchpoint


  Solutions Overview
  Self-Service
KioskPASS™
  Full-Service
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Assisted-Service
  Merchant Acquiring
TranSending System
 
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