Solutions    Self-Service
The self-service, end-to-end financial services solution to be deployed for customer facing service delivery, e.g, in convenience stores, supermarkets, retail outlets and other public spaces.

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Fully Scalable: Go from 1 to millions of transactions
Flexible: Add or delete services in response to customer demand
Extensible: Add or change your service providers easily

We offer the following transactions:

  • Direct Deposit Cards
  • Bill payment
  • Via cash, check, credit or debit card
  • Pre-paid wireless cards
  • Cash deposits*
  • Check cashing*
  • Money transfer*
  • Ring-tone downloads
  • Ticket issuing
  • Self-Check-out
  • Overhead Advertising: Movie or song clips

*services available also on ATMs

Infonox's Self-Service Transformation Demo

Visit www.infonox.com/transform and walk through a demo that you can customize to your business needs.

Features
Outsourced hosted ASP or Insourced licensed model
On Demand: Subscription pricing
Readily configurable for bill payment, money transfer, check cashing or cash transactions with Company's own branding
Adaptable to any kiosk model / hardware type
Operating system independent
Customizable to company's strategy
Based on widely used and available technical standards
Advanced and robust technology developed from years of Research & Development.
Interactive touch screen driven software
Multilingual screen flows : More languages can be added on-demand
Overhead screen for marketing with customized media & content streaming
Automatic periodic software updates
MonitorNox for Remote monitoring and healing
Multiple data formats possible with integration into existing delivery channels.
Call center support

Benefits
Increased transaction capacity
Reduction in cost per transaction.
Better compliance, better transaction controls
Reduced load on call center, employees can focus on customers
Unlimited options in configuring a self-service kiosk
Flexible pricing
Kiosk marketing strategies can be location dependent
Rapid deployment
Robust technology and experience gives you an edge over competitors
Self-service can be deployed anywhere
Cost competitive
Integrated risk management and fraud detection
Multiple channel integration with centralized data
Setup for various transaction types through relationships
Lower cost of employee training and less error
Changes in application can be managed remotely from a central site
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