Solutions    Merchant Acquiring    TranSending System

Whether you’re an Acquirer with 100,000 merchants or an up-start ISO, TranSendingTM is the only complete solution that provides all the tools necessary to effectively manage your merchant network from start to finish. From lead tracking to training and every point in between, TranSendingTM enables your business to operate more efficiently while dramatically shortening the time to bring a merchant live.

Your Business Needs… TranSendingTM Provides…
A solution that expedites merchant application processing and gets them “Live” as soon as possible.

A complete workflow solution to manage an application from lead tracking and underwriting to equipment deployment and training.

A solution that helps provide visibility to merchant information and applications across the organization Modular front-ends that provide instant and on-line access to applications, merchant information, transactions and service requests to anyone in the Sales and Back Office organizations as well as the Merchants themselves.
A solution that provides transparency into the state of my business at any time without having to pull information from disparate and disjointed systems A single-source-of-truth that provides instant Executive Dashboard reporting on all aspects of your business, from application processing to merchant profitability and risk exposure – one touch and on-demand.
A solution that enables my business to manage merchant risk and keep up with the ever-changing compliance requirements. A robust risk and compliance engine that scores merchant applications and flags suspect transactions, cardholders and merchants for instant review.
A solution that automates the complicated tasks of boarding merchants into multiple systems, causing errors and delays in getting the merchant running. A fully automated boarding process that directly connects to both front-end and back-end processing systems – eliminating manual and duplicate entry.

TranSendingTM has been designed from the ground up with dynamic and evolving business needs in mind. The philosophy of TranSendingTM is to provide common modules as a framework to be applied to each implementation, providing a fully customized and adapted solution that fits the needs of your specific business. With this, several features are integrated into the underlying technology of TranSendingTM that enable Infonox to rapidly adapt the solution.

A complete merchant management ERP system that come together to provide a complete merchant management system. Each Module is designed for a particular user community and provides access to only those features and services required for that user, simplifying the user experience and making your business more efficient.

Benefits
Workflow Engine
The intelligent and dynamic workflow engine provides the framework for managing the application process, chargeback processing, as well as other capabilities. This framework can be easily adapted to support unique business processes throughout any aspect of your operation
Risk Engine
A robust risk engine enables the automatic risk assessment of transaction activity as it comes in from the Processors. The risk engine uses Risk Profiles to prioritize the exposure related to each batch or merchant, enabling risk analysts to focus on the most critical items first. The criteria and rules of the risk engine can be configured dynamically at any time and a complete audit trail is available of any changes to a merchant’s risk profile.
Reporting and Graphing
Each module within TranSendingTM has an integrated reporting and graphing capability. New reports and graphs can be easily created and added to the more than 50 standard reports that come with the standard installation. An ad hoc reporting tool is available for advanced reporting needs.
Security and Audit Logs
All activities performed within the TranSendingTM system are logged at every step, including the user ID, date, time and type of activity. In many cases, the specific field level changes are recorded to ensure complete audit capabilities of activity within the system at any time.
Third Party Interfaces
A key capability of the TranSendingTM system is that it supports the direct, real-time communication between third party systems, such as credit bureaus, processors, and equipment deployment companies. These interfaces save time, reduce manual keying errors and expedite the boarding process.
Hosted Service with 24x7x365 Technical Support
The TranSendingTM system is offered as a completely hosted application in a Software As A Service model. What this means for you is that you don’t have to invest in expensive hardware, networking and data center space nor do you need to staff 24x7 monitoring personnel. Infonox multi-tenant platform supports all of your business activity in a turn-key environment with fully PCI-compliant, SAS70 audited data centers.

The TranSendingTMsystem is the only solution that provides a 360° view of your merchant portfolio in real-time. Billions of dollars are invested each year to connect a multitude of different systems to provide a single, consolidated business view – TranSendingTM does this for a fraction of the cost and with greater flexibility for your changing business. See the capabilities and features of TranSendingTM for yourself by visiting our demo at www.infonox.com/transending or contact us at transending@infonox.com for a personal tour.

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TranSending System
Back Office
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